Returns & Exchanges

AESTHER EKME offers a 14-day return policy from the date of delivery for all full-priced items in their original, unused condition. We ensure a seamless return process to maintain the high standard of service our customers expect.

1

Initiate Return

Log into our returns portal using your order number and email address to select the items you wish to send back.

2

Prepare Package

Place the item in its original dust bag and protective packaging, ensuring all tags and authenticity cards are included.

3

Ship Item

Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location.

4

Refund Processing

Once our quality control team inspects and approves the return, your refund will be issued to the original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing